Oplusmall End Users Terms of Service

1. Introduction

Welcome to Oplusmall. Oplusmall is a core component of the Oplus Ecosystem, which also includes other digital and physical platforms such as Oplusexpo, Oplus mobile applications, third-party e-commerce platforms, and physical stores. By accessing and using the services of Oplusmall, you become a part of the dynamic Oplus Ecosystem. This ecosystem aims to connect global buyers and suppliers, providing a wider range of products and services to both private and professional buyers. It bridges global suppliers and supply chains with numerous e-commerce platforms and physical stores, offering more channels for global suppliers and supply chains to enter different markets.

Oplusmall offers you the following benefits:

Extensive Product Selection: Access a diverse range of products and services from suppliers worldwide, including those showcased in Oplus Expo, Oplusmall, various third-party e-commerce platforms, and physical stores within the Oplus Ecosystem's collaboration network.

Seamless Shopping Experience: Enjoy a unified shopping experience across all Oplus digital platforms and apps, ensuring convenience and consistency in your purchases.

Multiple Channels for Purchase: Products and services are available through multiple channels, including online marketplaces, mobile applications, and physical stores, providing you with flexibility in how you shop.

Wide Range of Sources: Benefit from products and services sourced from various suppliers, including members of Oplusmall and the Oplus Ecosystem, suppliers from collaborating e-commerce platforms, and independent stores or chains.

Comprehensive Market Coverage: Take advantage of our extensive network, which ensures that the products you seek are available both online and offline, including in pop-up stores, exhibitions, fairs, and other physical venues.

2. Definitions

For the purposes of these service terms, the following definitions apply:

Oplus Ecosystem: A comprehensive "supply chain central console" system that includes Oplusmall, Oplus Expo, various mobile applications, third-party e-commerce platforms, and physical stores. This system collaborates with global suppliers and supplier chains to digitally collect and redistribute product and service information to numerous e-commerce platforms and physical stores worldwide. This enables these platforms and stores to offer a wider range of products and services to their customers, bridging the gap between suppliers, especially SMEs, and diverse markets, thereby promoting global commerce.

Oplusmall: A core component of the Oplus Ecosystem, acting as a hybrid B2B2C2C platform, connects global buyers with suppliers and supply chains, offering buyers a broader range of products and services.

Supplier: Any individual or business that provides goods or services for sale on Oplusmall. This includes:

• Business as Supplier: A commercial entity that supplies goods or services on Oplusmall.

• Private Person as Supplier: An individual who offers goods or services for sale on Oplusmall, typically on a smaller scale than commercial entities, also referred to as a Private Supplier.

Supply Chains: Supply chain, also known as the supply network, refers to the entire interconnected network involved in the creation and delivery of a product or service from concept to the final consumer. This chain includes everything from the procurement of raw materials, manufacturing, and production processes to logistics, warehousing, and distribution stages. The supply chain encompasses suppliers, manufacturers, distributors, retailers, and any other relevant parties that ensure the efficient production and delivery of products and services to the market. Effective supply chain management aims to optimize these processes to reduce costs, improve efficiency, and ensure the timely delivery of high-quality products and services.

Buyer: Any individual or business that purchases goods or services from Oplusmall. This includes:

• Business as Buyer: A commercial entity that purchases goods or services on Oplusmall for business purposes, also referred to as a Business Buyer

• Private Buyer: Refers to a private individual who buys goods or services on Oplusmall for personal use, also referred to as a consumer.

Third-Party E-commerce Platforms: Online marketplaces or platforms not owned by Oplus but that collaborate with the Oplus Ecosystem. These platforms serve as sources of products and services for the Oplus Ecosystem and act as “digital outlets” to sell the products and services collected by the Oplus Ecosystem to their customers.

Physical Stores: Brick-and-mortar locations not owned by Oplus but that collaborate with the Oplus Ecosystem. These stores serve as sources of products and services for the Oplus Ecosystem and act as “physical outlets” to sell the products and services collected by the Oplus Ecosystem to their customers.

These specific service terms are made for buyers, both private and business buyers, to ensure a clear understanding of their roles and responsibilities.

By using Oplusmall, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our services. These terms are designed to ensure a safe, fair, and efficient environment for all participants in our ecosystem.

If you have any questions or need further information, please contact us at support@oplusmall.com.

3. Acceptance of Terms

By accessing, browsing, or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

3.1. Binding Agreement

Your use of our services constitutes a binding agreement between you and Oplusmall. These terms govern your access to and use of the services and form a legally binding agreement between you and us.

3.2. User Responsibilities

You are responsible for ensuring that all people who access our services through your internet connection are aware of these terms and comply with them.

You agree to provide accurate, current, and complete information about yourself as prompted by our registration forms, and to maintain and promptly update your information to keep it accurate, current, and complete.

3.3. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website. It is your responsibility to review these terms periodically for any updates or changes.

Your continued use of the services after any such changes constitutes your acceptance of the new Terms of Service.

3.4. Eligibility

By using our services, you represent and warrant that you meet the minimum age requirements and have the legal capacity to enter into these terms. The age requirements vary based on the user's location as follows:

· Singapore: Users must be at least 18 years old for financial transactions associated with Oplusmall. Users under 18 must have parental consent.

· China: Users must be at least 18 years old to engage in online transactions associated with Oplusmall. Users under 18 must have parental consent.

· European Union: Users must be at least 16 years old to provide consent for data processing associated with Oplusmall. This age can be lowered to 13 with parental consent, depending on the member state.

· United States: Users must be at least 13 years old to use Oplusmall platforms and to provide consent for data collection, in compliance with the Children’s Online Privacy Protection Act (COPPA). Users under 13 must have parental consent.

· Other Markets: Users must be at least 18 years old to provide consent for using Oplusmall services and for data processing associated with Oplusmall. In markets where local laws or regulations specify a different age requirement, users must meet the minimum age as defined by those laws or regulations. If the minimum age is lower than 18, parental consent is required for users under the specified age.

If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

3.5. Termination of Access

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these terms.

4. Description of Services

Oplusmall is a core component of the Oplus Ecosystem—a portal-style hybrid network that seamlessly integrates both digital and physical commerce resources worldwide. This ecosystem features holistic promotion, omnichannel sales, and trade facilitation functions, which are designed to support each other in an accelerating circle. Our goal is to connect buyers with suppliers worldwide, providing access to a diverse range of products and services.

4.1 Diverse Product and Service Offerings

We constantly enrich our product and service offerings from around the world, providing consumers with more choices and access to high-quality goods and services. Through our services, buyers can explore an extensive range of options tailored to meet their diverse needs and lifestyles.

4.2 Omnichannel Sales Interface

Oplusmall is just one interface within the Oplus omnichannel sales network. Other Oplus apps also offer the same products and services. These Terms of Service apply uniformly across all Oplus sales interfaces, ensuring a consistent and seamless user experience regardless of the platform used.

4.3 Varied Sources of Products and Services

The products and services presented on Oplusmall and other Oplus sales applications come from a variety of sources, including but not limited to:

· Suppliers, supply chains and producers who are members of Oplusmall or the Oplus Ecosystem.

· Suppliers, supply chains and producers from other e-commerce platforms that have a collaborative relationship with Oplus.

· Independent stores or chains of stores, offering unique and diverse products.

This diverse sourcing ensures that our ecosystem provides a comprehensive selection, catering to both private and professional buyers.

By using our services, you benefit from the wide range of products and services available through our global network, backed by the consistent and reliable standards of the Oplus Ecosystem.

5. User Accounts

To access the full features and services on Oplusmall, users must create an account. Our user account creation policy ensures compliance with global standards and local regulations, focusing on identity verification, consent, data security, and transparency.

5.1 Data Collection for Account Creation

Purpose: The data collected during user registration is solely for the purpose of creating a user account, enabling users to fully utilize the features and services on Oplusmall. This might include personal information such as name, email address, and contact details.

Data Minimization: We collect only the minimum necessary information required to set up and manage your account effectively. Any additional data collection will be explicitly informed and require user consent as per the laws and regulations in China, Singapore, the European Union, and the United States.

5.2 Identity Verification for Payments

Oplusmall supports various payment methods. The relevant parties providing payment methods for Oplusmall may need identity verification to comply with legal requirements. Users' payment information and verification details are processed securely by our payment partners, no data will be stored in Oplusmall or any other Servers of Oplus Ecosystem. 

5.3 Minimum Age Requirement

Singapore: Users should be at least 18 years old for financial transactions associated with Oplusmall or have parental consent if they are minors.

China: Users under 18 should have parental consent to engage in online transactions associated with Oplusmall.

European Union: Users must be at least 16 years old to provide consent for data processing associated with Oplusmall. This age can be lowered to 13 with parental consent, depending on the member state.

United States: Users under 13 require parental consent to use Oplusmall platforms and for any data collection in compliance with COPPA.

Other Markets: Users must be at least 18 years old to provide consent for using Oplusmall services and for data processing associated with Oplusmall. In markets where local laws or regulations specify a different age requirement, users must meet the minimum age as defined by those laws or regulations. If the minimum age is lower than 18, parental consent is required for users under the specified age.

5.4 Consent and Transparency

We prioritize clear communication about our data collection practices. For any additional data collection, users will be informed about what data is collected, how it will be used, and who it may be shared with. Explicit user consent for data collection, processing, and sharing is obtained in accordance with relevant laws and regulations, including but not limited to PIPL, GDPR, PDPA, CCPA, and other applicable standards. This includes:

Informed Consent: Users are fully informed about the nature, purpose, and extent of data collection, processing, and sharing.

Freely Given Consent: Users have the option to freely give or withhold consent without any pressure or negative consequences.

Specific Consent: Users can consent separately to different types of data processing operations.

Unambiguous Consent: Consent is given through a clear affirmative action.

Withdrawable Consent: Users can withdraw their consent at any time.

5.5 Parental Consent

United States: For users under 13, parental consent is required in compliance with the Children’s Online Privacy Protection Act (COPPA). We have specific procedures in place to obtain and verify this consent before collecting any personal information from minors.

China: For users under 18, parental consent is required to engage in online transactions and data processing associated with Oplusmall, in accordance with the Personal Information Protection Law (PIPL).

Singapore: For users under 18, parental consent is required for financial transactions associated with Oplusmall, as per the Personal Data Protection Act (PDPA).

European Union: For users under 16, parental consent is required to provide consent for data processing associated with Oplusmall, as outlined by the General Data Protection Regulation (GDPR). This age can be lowered to 13 with parental consent, depending on the member state.

Other Markets: In markets where local laws or regulations specify a different age requirement, users must meet the minimum age as defined by those laws or regulations. Parental consent is required for users under the specified age.

We have specific procedures in place to obtain and verify parental consent before collecting any personal information from minors. To initiate these specific procedures, please ask your parents to send an email to us at support@oplusmall.com. These procedures ensure compliance with the relevant laws and provide a safe environment for all users.

5.6 Data Security

We implement strong data protection measures to ensure the security of user information. This includes encryption, secure storage, and regular security audits to prevent unauthorized access and data breaches.

5.7 Compliance with Laws

Legal and Regulatory Compliance: We process user data to comply with legal obligations in different regions, including:

- Personal Data Protection Act (PDPA) in Singapore: Making reasonable security arrangements to protect personal data.

- General Data Protection Regulation (GDPR) in the European Union: Implementing appropriate technical and organizational measures to ensure data protection.

- Personal Information Protection Law (PIPL) in China: Ensuring the proper handling, storage, and protection of personal data as mandated by Chinese regulations.

- Cybersecurity Law in China: Conducting regular security audits and ensuring data localization and protection requirements are met.

- Federal Trade Commission (FTC) guidelines and Children's Online Privacy Protection Act (COPPA) in the USA: Adhering to data protection and privacy requirements, including obtaining parental consent for minors under 13.

- Other Markets: Users from other markets must comply with the local laws and regulations applicable in their region. We adhere to similar laws and regulations in these markets to ensure the protection and proper handling of personal data. Users should familiarize themselves with and follow the applicable data protection laws in their respective regions.

Users agree to use their accounts in compliance with all applicable laws and regulations. Any use of an account for illegal purposes will result in immediate termination and may be reported to the relevant authorities.

5.8 User Responsibilities

Users are responsible for maintaining the confidentiality of their account information, including their username and password. Any activity conducted through an account will be presumed to have been performed by the account holder.

Accounts are for personal use only. Sharing account information or allowing others to access your account is prohibited. Users must notify us immediately of any unauthorized use of their account or any other security breach.

Users must provide accurate, current, and complete information during registration and update their information as necessary. Providing false information may result in suspension or termination of the account.

5.9 Account Termination

We reserve the right to suspend or terminate accounts at our discretion, without prior notice, for any reason, including but not limited to breach of these Terms of Service, providing false information, or unauthorized use of the account.

5.10 Multiple Accounts

Creating multiple accounts without explicit permission is prohibited and may result in the suspension or termination of all related accounts.

By integrating these practices, Oplusmall ensures that our user account creation process meets regulatory requirements across different regions, fostering user trust and security. If you have any questions or need further information, please contact us at support@oplusmall.com.

6. Use of the Services

You agree to use our services only for lawful purposes and in accordance with these terms. The use of Oplusmall services by both private and business buyers is subject to the following conditions:

6.1. Lawful Use

You must comply with all applicable laws and regulations when using our services. This includes, but is not limited to, local, national, and international laws regarding privacy, data protection, intellectual property, and e-commerce.

6.2. Prohibited Activities

Misuse of Services: You must not misuse our services or interfere with the proper operation of the platform. This includes activities such as hacking, spamming, distributing malware, or engaging in any form of disruptive behavior.

Fraudulent Activities: You must not engage in any fraudulent activities, including creating fake accounts, impersonating others, or providing false information.

Unauthorized Access: You must not attempt to gain unauthorized access to any part of our platform, accounts, computer systems, or networks connected to Oplusmall through hacking, password mining, or any other means.

Violation of Intellectual Property Rights: You must respect the intellectual property rights of others. This includes not sharing or distributing any content that infringes upon the copyrights, trademarks, patents, or other intellectual property rights of any party.

Harassment and Abuse: You must not engage in harassment, abuse, or any form of offensive behavior towards other users, suppliers, or staff members of Oplusmall.

6.3. Content Standards

Accuracy of Information: You are responsible for ensuring that all information you provide is accurate, complete, and up to date. This includes personal information and transaction details.

Prohibited Content: You must not upload, post, or share any content that is illegal, harmful, threatening, abusive, defamatory, obscene, vulgar, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.

6.4. Transaction Conduct

Fair Practices: You must engage in fair and honest practices when conducting transactions on Oplusmall. This includes honoring your commitments and providing accurate information related to your purchases.

Payment Obligations: You must fulfill your payment obligations for any purchases made through Oplusmall. Failure to do so may result in account suspension or termination.

6.5. Security Measures

Protecting Your Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

Reporting Violations: If you become aware of any misuse of our services or any violations of these terms, you must report it to us immediately.

6.6. Service Integrity

System Integrity: You must not engage in any activities that compromise the security, stability, or integrity of the Oplusmall platform. This includes attempting to disrupt the services or transmitting any material that contains viruses, Trojan horses, worms, or any other harmful or deleterious programs.

6.7. Compliance with Oplusmall Policies

You agree to comply with all Oplusmall policies, guidelines, and procedures that may be posted on our website from time to time. These policies are designed to ensure a safe, fair, and enjoyable experience for all users.

By using Oplusmall, you agree to adhere to these conditions and understand that any violation of these terms may result in the suspension or termination of your account, legal action, or other appropriate measures.

7. Orders and Payment

All orders placed through our platforms are subject to acceptance and availability. By placing an order, you agree to the following terms:

7.1. Order Acceptance

Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but indicates that we have received your order request.

Acceptance of Order: We reserve the right to accept or decline your order for any reason. If we are unable to accept your order, we will notify you as soon as possible and provide a full refund if payment has already been processed.

7.2. Availability of Products

Stock Levels: All orders are subject to stock availability. While we strive to keep our inventory up to date, there may be occasions when products are out of stock. In such cases, we will notify you and offer alternatives or a full refund.

Pre-Orders: For items available on pre-order, delivery times may vary. You will be informed of the expected delivery date when you place your order.

7.3. Pricing and Payment

Pricing Information: All prices are listed in Euros (€) and are exclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice, but such changes will not affect orders that have already been accepted.

Accepted Payment Methods: Payment must be made at the time of order through the provided payment methods. We accept credit cards, debit cards, PayPal, Weixin, Alipay, UnionPay QuickPass，UnionPay, and other major payment options.

Currency Options: Payments can be made in Singapore Dollars (SGD), Euros (EUR), US Dollars (USD), British Pounds (GBP), Renminbi (RMB), Japanese Yen (JPY), and other major currencies.

Exchange Rate: The final amount will be calculated based on the exchange rate at the time of payment against the Euro, which is the currency defining the price of the products and services concerned.

Transaction Security: All payment transactions are processed through secure payment gateways provided by third parties handling the payment methods you choose. This ensures the protection of your financial information. We do not store your payment details on our servers.

7.4. Order Processing

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping and Delivery: Once your order is processed, it will be shipped according to the chosen shipping method. You will receive a notification with tracking information once your order has been dispatched.

7.5. Cancellations and Changes

Order Changes: If you need to make changes to your order, please contact us immediately. We will do our best to accommodate your request, but changes cannot be guaranteed once the order is processed.

Order Cancellations: You may cancel your order before it is processed for a full refund. If the order has already been processed or shipped, please refer to our return policy for instructions on how to return the item.

8. Delivery and Shipping

Delivery times and shipping costs will vary based on the product and your location. By placing an order on Oplusmall, you agree to the following terms:

8.1. Delivery Times

Estimated Delivery Times: We will provide estimated delivery times for each product at the time of purchase. These estimates are based on the availability of the products, the shipping destination, and the shipping method selected.

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Time: The shipping time will depend on the chosen shipping method and the destination. Standard shipping typically takes 5-10 business days, while expedited shipping options are available for faster delivery.

8.2. Shipping Costs

Calculation of Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be clearly displayed at checkout.

Promotional Shipping Offers: From time to time, we may offer promotional shipping rates or free shipping on certain products or orders. These offers will be subject to specific terms and conditions, which will be communicated at the time of the promotion.

8.3. Tracking and Notifications

Order Tracking: Once your order has been shipped, you will receive a notification with tracking information. You can use this information to monitor the status of your delivery.

Shipping Notifications: We will keep you informed about the status of your order, including any significant delays or issues that may arise during the shipping process.

8.4. Responsibility for Delays

Estimated Times: While we strive to provide accurate delivery estimates, we are not responsible for delays caused by factors beyond our control, such as customs processing, carrier delays, or adverse weather conditions.

Communication of Delays: If there are significant delays, we will notify you as soon as possible and work to resolve any issues.

8.5. Customs and Import Duties

Customs Clearance: For international orders, customs clearance procedures can cause delays beyond our original delivery estimates. You are responsible for ensuring compliance with the laws and regulations of the destination country.

Import Duties and Taxes: Any import duties, taxes, or fees imposed by the destination country are the responsibility of the buyer. These charges are not included in the item price or shipping cost and must be paid separately upon delivery.

8.6. Delivery Issues

Incorrect Addresses: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the buyer.

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

By using Oplusmall, you agree to these delivery and shipping terms. If you have any questions or need further assistance, please contact our customer support team at support@oplusmall.com.

9. Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may return it in accordance with our return policy. Items must be returned in their original condition and packaging within 14 days of receipt.

Refunds: 

· Processing Time: Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

· Deductions: The refund amount will be the original purchase price minus any shipping costs, taxes, and bank charges incurred. We will provide a detailed breakdown of any deductions.

· Eligibility: Refunds will only be issued for items returned in their original condition and packaging. Any items that are damaged or show signs of use may not be eligible for a refund. Exceptions include perishable goods and custom-made items. All defective goods are eligible for return and replacement following the regional-specific regulations.

- Region-Specific Regulations:

Singapore: Under the Lemon Law, consumers have the right to a repair, replacement, or refund for defective goods within six months of purchase. Non-defective items returned in their original condition are eligible for refunds within seven days of receipt.

European Union: The EU Consumer Rights Directive grants a 14-day cooling-off period for online purchases, allowing consumers to return goods in their original condition for a full refund. Defective goods can be returned within the warranty period for repair, or replacement.

China: According to the Consumer Protection Law, items purchased online can be returned within seven days of receipt, provided they are in their original condition and packaging. Defective goods can be returned for a refund, repair, or replacement within the warranty period.

United States: The Magnuson-Moss Warranty Act allows consumers to return defective goods for repair, replacement within the warranty period.

Other Markets: Users must comply with local laws and regulations applicable in their region. Defective goods can generally be returned for repair, or replacement, depending on the specific consumer protection laws of the respective market.

By placing an order on Oplusmall, you agree to these terms and conditions. If you have any questions or need further assistance, please contact our customer support team at support@oplusmall.com

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy on the Oplusmall website to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

To the maximum extent permitted by law, Oplusmall and its affiliates, officers, directors, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

· Use of Services: Your use of or inability to use our services.

· Unauthorized Access: Unauthorized access to or alteration of your transmissions or data.

· Third-Party Conduct: Any actions or conduct of any third party on the platform, including suppliers and other users.

· Content: Any content obtained from the services or reliance on any content or information available through the services.

· Service Modifications: Any modifications, suspension, or discontinuation of our services.

Our total liability to you for any claims arising out of or relating to these terms or our services is limited to the amount you paid us for our services, if any, in the twelve (12) months before the event giving rise to the liability.

11.1  Jurisdiction-Specific Limitations:

· Singapore: This limitation does not exclude or limit our liability for death or personal injury resulting from our negligence or any other liability that cannot be excluded under applicable law.

· European Union: This limitation does not exclude or limit our liability for damages caused by intentional misconduct or gross negligence, or any other liability to the extent it cannot be excluded or limited under applicable law.

· China: The limitation of liability will be enforced to the extent permitted by Chinese law, and it does not limit our liability for fraud or fraudulent misrepresentation.

· United States: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

By using our services, you acknowledge and agree to these limitations of liability. If you have any questions or concerns about this section, please contact us at support@oplusmall.com.

12. Governing Law

In addition to complying with the laws and regulations of your region when using Oplusmall, this clause specifies that the governing law and jurisdiction applicable to Oplusmall’s Terms of Service will vary based on the user's location. This provision clarifies which legal system will be used to interpret and govern the service terms in the event of a dispute.

12.1 Applicable law

· Users Outside China: For users who register and use Oplusmall services through the oplusmall.com interface, these terms are governed by the laws of Singapore. Any disputes arising out of or in connection with these terms will be resolved in accordance with Singaporean law.

· Users in Mainland China: For users who register and use Oplusmall services through the oplusmall.cn interface, these terms are governed by the laws of the People’s Republic of China. Any disputes arising out of or in connection with these terms will be resolved in accordance with Chinese law.

12.2 Jurisdiction

Users Outside China: Any legal actions or proceedings arising out of or relating to Oplusmall’s Terms of Service will be brought exclusively in the courts of Singapore. You consent to the jurisdiction of and venue in such courts and waive any objection to such jurisdiction or venue.

Users in Mainland China: Any legal actions or proceedings arising out of or related to Oplusmall’s Terms of Service will be brought exclusively in the courts of the Jiujiang region within the People's Republic of China. You consent to the jurisdiction and venue of such courts and waive any objections to such jurisdiction or venue.

By using our services, you agree to be bound by these governing laws based on your location. If you have any questions or concerns about this section, please contact us at support@oplusmall.com.

13. Changes to Terms

We may update these terms from time to time to reflect changes in our services, user feedback, or legal requirements. When we make significant changes, we will notify you through our website or via email. The latest version of the terms will always be available on our website.

· Effective Date: The updated terms will take effect from the date they are posted on the relevant Oplusmall webpage. Your continued use of our services after the effective date constitutes acceptance of the updated terms.

· Review of Terms: We encourage you to periodically review these terms to stay informed about our policies. If you do not agree with the updated terms, you must stop using our services.

12 Contact Information

If you have any questions about these terms or need further information, please contact us at support@oplusmall.com. We are here to help and ensure your understanding and compliance with our terms of service.

March 10, 2024